Exchanges are accepted within fourteen days of the date of receipt of the package.

Notice must be sent to info@uchuu.ca to obtain a return authorization.

We ask that you return items:

• clean (no trace of deodorant, make-up, perfume or any other stain)
• unworn
• in their original packaging and bearing all their labels.

For all exchanges, delivery charges are the responsibility of the customer.

Credit may be applied, no refunds. Credit can only be applied on the website.

Accessories (hats, jewelry, scarves, etc.), shoes, basics and items purchased on sale or with a credit note are final sale. They are neither exchangeable nor refundable.