Where can I receive my order?

Your order can be sent to the address of your choice (home, office, etc. - except post office boxes) anywhere in Canada, the United States, and the following European countries: Germany, Belgium, Spain, France, Italy, Portugal, and United Kingdom. For any order outside of these countries, please contact us at info@uchuu.ca

What are my delivery options?

You can choose between Standard Delivery, Express Delivery, or Store Delivery. Standard Delivery Montreal area: 2-4 business days following confirmation of your order Province of Quebec: 4-6 working days following confirmation of your order Rest of Canada: 8-10 business days from confirmation of your order United States: 8-15 business days from your order confirmation Other countries: 15 days on average (little change) Express Delivery (Canada only): Montreal region: 1 business day following confirmation of your order Province of Quebec: 1 business day following confirmation of your order Rest of Canada: 2 business days following confirmation of your order

How much does delivery cost me?

Standard: $20 Express: $25 For cities in the United States: Standard: $25 For European countries: Standard UPS: $50 CAD (+/- 30 euros) For all other countries: Please contact us at info@uchuu.ca Orders shipped outside of Canada are subject to import duties and taxes which cannot be determined at the time of purchase. All additional charges, usually collected once the shipment arrives in your country, are the responsibility of the customer.

How can I track my package?

As soon as we have delivered your package to Canada Post or UPS, we will send you a shipping confirmation in which you will find your tracking number. You just need to go with this number to the Canada Post or UPS website to track your package.